How does selling privately work?
You submit watch details and photos once. Time Exchange reviews the submission privately and, if suitable, verified retailers can respond with offers.
Questions and answers
FAQ
Short answers to the most common questions about private selling, sourcing requests, retailer verification, offers and contact detail sharing.
Content note: this FAQ is placeholder guidance and can be refined as final legal and commercial wording is confirmed.
How does sourcing a watch work?
You send a brief for the watch you want. Time Exchange reviews it, shares the request with verified retailers, and brings suitable responses back to you.
How are retailers verified?
Retailers apply for access and are reviewed before using the platform. Final verification criteria and wording are still being refined.
Does Time Exchange charge commission?
Current public messaging states £0 commission for customer submissions. Final fee and commercial terms remain subject to review.
When are contact details shared?
Contact details are not shared during retailer browsing, review or negotiation. Details may be shared after an offer is accepted or a customer agrees to be connected.
How do offers work?
Verified retailers can submit responses for suitable watches. Time Exchange reviews and presents relevant responses privately; there is no obligation to accept.
How do sourcing responses work?
Retailers respond with relevant stock, pricing, condition and timing information. Time Exchange reviews responses before a customer decides whether to proceed.
How do I contact the team?
Email info@timeexchange.co.uk. WhatsApp details are TBA and should not be treated as confirmed until added to the site.