Terms and Conditions

Using Time Exchange

By using this website or submitting a request, you agree to use the service honestly, lawfully and only for genuine watch buying, selling or retailer activity.

Valuations, offers and introductions

Any valuation, quote or offer is subject to review, watch condition, supporting information, availability and Time Exchange checks. Submitting a request or offer does not guarantee a transaction.

Seller submissions

Sellers are responsible for providing accurate watch details, ownership information and images. Time Exchange may request further information before presenting opportunities to retailers.

Sourcing requests

Client sourcing requests are reviewed by Time Exchange. Retailer responses are reviewed before any introduction is made, and retailer details are shared only where appropriate as a request progresses.

Retailer access

Retailer access is subject to application review and ongoing compliance with our operating standards. We may suspend or remove access where needed to protect customers, retailers or the platform.

Payments and completion

Any payment, dispatch, authentication or completion process must follow the instructions provided by Time Exchange for the relevant transaction.

Liability

We aim to provide a reliable and discreet service, but the site and services are provided subject to availability and applicable law. Nothing in these terms limits liability where it cannot legally be limited.

Contact

For questions about these terms, contact info@timeexchange.co.uk.