Privacy Policy
Time Exchange handles seller, sourcing client and retailer information with discretion. This page explains the current product flow at a high level while final legal wording is reviewed.
Last updated: 6 July 2026
Legal review note: this page is a structured placeholder and needs final legal review before being treated as the definitive Privacy Policy.
Information we may collect
We may collect account details, contact details, watch information, seller submissions, sourcing briefs, retailer application details, offer information, sourcing responses, uploaded images, messages and basic technical information needed to run the website securely.
How we use information
- To review and manage private selling submissions, sourcing requests and retailer applications.
- To contact customers, sellers and retailers about submissions, offers, sourcing responses, introductions and operational updates.
- To operate retailer access, request matching, transactional notifications, admin review and customer response pages.
- To maintain platform security, service reliability, audit records and support processes.
Contact detail sharing
Contact details are not shared with retailers during browsing, review or negotiation. Where a seller accepts an offer or a sourcing customer agrees to be connected, relevant contact details may be shared with the matched or accepted retailer so the introduction can progress.
Retailer and customer data
Retailer responses and customer requests may be reviewed by Time Exchange before either party is introduced. Retailer contact details and customer contact details should be treated as confidential and used only for the relevant Time Exchange request.
Transactional emails
We may send transactional emails about submissions, sourcing responses, offer updates, account access, retailer review and customer response links. Delivery providers may process the information required to send those messages.
Service providers
We use service providers for hosting, database, authentication, email delivery, file handling, logging and operational tooling. These providers process information only as needed to provide their services to Time Exchange.
Security and retention
We use technical and operational safeguards intended to protect information. Retention periods, deletion rules and legal basis wording are still subject to final legal review.
Cookies and technical data
We may use essential cookies or similar technologies to support security, login sessions, routing and basic site performance. Any non-essential analytics or marketing cookie wording is TBA pending final review.
Your choices
You can contact Time Exchange to ask about information we hold, request corrections, or ask us to delete information where legally and operationally possible.
Contact
For privacy questions, contact info@timeexchange.co.uk.